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Privacy & Data Subject Rights

Your privacy matters to us.

This page explains how C2S collects, uses, protects and retains personal data, and how you can exercise your privacy rights through a clear, secure request channel.

Privacy Notice

How personal data is collected, used, shared, retained, and protected by C2S.

Who we are

C2S is committed to protecting the privacy and security of individuals whose personal data we process.

How we collect data

We collect data directly from you, automatically through the website, and from lawful third-party sources where applicable.

How we protect data

We use access controls, authentication, monitoring, encryption where appropriate, secure development, backup and third-party safeguards.

What personal data may be collected?+

Identity and contact information, enquiry or service details, account or portal information, technical and usage information, cookie preferences, and supporting documents you choose to submit. Sensitive or health-related data should only be collected when necessary, authorized and protected by enhanced controls.

Why do we process personal data?+

To respond to enquiries, provide and administer services, manage contracts, verify identity, prevent fraud, protect systems, comply with legal or regulatory obligations, handle complaints, and respond to privacy requests.

Who may receive personal data?+

Authorized employees, technology and hosting providers, professional advisers, service partners, regulators, authorities and other recipients where necessary and legally permitted.

How long do we keep personal data?+

Only for as long as needed for the relevant purpose and to satisfy legal, regulatory, contractual, security, audit and dispute-resolution requirements. Data is then securely deleted, anonymised or archived.

Cookies and external links+

The website may use essential cookies and approved analytics or preference technologies. Non-essential technologies should be controlled through a cookie preference mechanism where required. Third-party websites operate under their own privacy notices.

Your Privacy Rights

Subject to applicable UAE law and lawful exceptions, you may request the rights listed here.

Access to your personal data
Correction of inaccurate data
Deletion where applicable
Restriction or suspension of processing
Objection to certain processing
Data portability where applicable
Withdrawal of consent
A privacy complaint or review

Submit a Privacy Request

Use this form to exercise a data-subject right or raise a privacy concern.

We may contact you through a secure channel to verify your identity before disclosing, changing or deleting personal data.

Internal target: assess and respond within 30 calendar days, unless another period applies or more time is justified and communicated.

Contact and Complaints

Legal and compliance should confirm the correct privacy contact details and regulatory complaint channel before publication.

Telephone
Postal address
Office 1017, Madinat Zayed Tower, Muroor Road, Abu Dhabi, United Arab Emirates
Publication Date
09/04/2026

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